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MAKING SUCCESS STORIES HAPPEN

The retail and FMCG sectors have undergone significant transformation in recent years — driven by shifting consumer expectations, the growing importance of digital channels, and the need for greater operational agility.

In this dynamic environment, companies are looking for leaders and specialists who can act with agility, think outside the box, and deliver innovative solutions tailored to the realities of the market.

Our expertise in recruitment

We have a deep understanding of how dynamic and competitive the Retail and FMCG sectors are — that’s why we support our clients in hiring professionals who can quickly adapt to market shifts, manage sales and categories, develop omnichannel strategies, and build strong consumer relationships.

With our in-depth industry knowledge and advanced recruitment tools, we effectively identify talent that aligns with the specific needs of each organisation — from local companies to global brands. Our consultants take into account the company structure, organisational culture, and role requirements to deliver tailored recruitment solutions.

OUR EXPERTS

A team specialising in recruitment in the Retail & FMCG area

Our team of consultants specializes in recruiting talent in the Retail and FMCG sectors, both in Poland and internationally. We have the knowledge and experience to identify qualified professionals for roles in these industries, along with a deep understanding of the specific challenges the sector faces in the local market.

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OUR EXPERTISE IN RECRUITMENT

Sectors we recruit in:

  • Food and beverage
  • Beauty and personal care
  • Health and wellness
  • Clothing, footwear and accessories
  • Luxury brands and premium industry
  • Organic and natural products companies
  • Stationery and office supplies
  • Pet products
  • Consumer electronics
  • Furniture and home furnishings

Our references

Recruiting for key roles:

Sales-related Roles:

Sales Director, Sales Manager, Business Development Manager, Regional Manager, Sales Representative, Business Development Director, Sales Engineer, ...

Marketing Roles:

Marketing Director, Marketing Manager, Product Manager, Branding Manager, New Product Development Manager, Marketing Communications Manager, ...

Operations & Logistics

Operations Director, Operations Manager, Supply Chain Manager, Logistics Manager, Production Manager, Procurement Manager, ...

Finance & Controlling:

Chief Financial Officer, Finance Manager, Controlling Director, Financial Reporting Manager, Financial Analyst, …

Category and Product Management:

Category Management Director, Product Manager, Product Development Manager, Category Manager, Product Innovation Manager, Sourcing Manager, ...

Leadership Roles:

General Manager, Operations Director, Business Development Director, HR Director, Production Director, General Manager, Department Manager,...

6 reasons to trust Morgan Philips with the recruitment of talent in the Retail & FMCG sector

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How Much Does a Failed Hire Really Cost?
MPG Luxembourg
/ Categories: en

How Much Does a Failed Hire Really Cost?

Recruitment is one of the most strategic decisions for any business. Yet, a wrong hire can have far greater consequences than most imagine. According to the Recruitment & Employment Confederation, the cost of a bad hire can reach €115,000 for a mid-level role, sometimes even more depending on the role. Beyond the figures, the impact also affects performance, team cohesion, and employer branding. 

In this article, we answer key questions: What is a failed hire? What is its real cost? And what are the best practices to avoid it? 

What Is a Failed Hire? 

A failed hire occurs when an employee quickly leaves the company or fails to meet the expectations of the role, leading to a premature replacement. 

Common Causes of a Bad Hire 

  • Poor cultural alignment: the candidate does not share the company’s values or vision. 
  • Misjudged skills: technical or behavioral gaps not identified during the hiring process. 
  • Rushed recruitment process: decisions made under pressure to fill a vacancy quickly. 
  • Unclear expectations: mismatch between the job description and the reality of the role. 

 

How to Quickly Identify a Bad Hire 

Spotting a bad hire early helps limit negative impacts: 

  • Underperformance despite adequate support and guidance. 
  • Difficulty integrating into the team (isolation, lack of collaboration). 
  • Lack of engagement visible in attitude, motivation, or initiative. 
  • Recurring negative feedback from colleagues or internal stakeholders. 

 

Consequences and Real Costs of a Failed Hire 

Direct Financial Costs 

The cost of a hire goes far beyond salary: 

  • Recruitment expenses (ads, agencies, sourcing). 
  • Onboarding and training. 
  • Productivity loss during the learning curve. 

When the employee leaves, the process starts all over again, effectively doubling the cost. For senior or high-responsibility positions, the impact is even higher. 

Operational and Organizational Costs 

  • Team disruption: task reallocation and workload overload. 
  • Project delays and, at times, compromised quality. 
  • Drop in motivation and increased risk of turnover. 

 

Employer Branding Impact 

High turnover can damage the company’s attractiveness and make talent acquisition more difficult. Candidates in Luxembourg closely monitor employer stability and reputation. 

 

How to Avoid Costly Hiring Mistakes 

1. Strengthen the Selection Phase 

  • Thorough assessment of technical and behavioral skills. 
  • Structured interview frameworks. 
  • Evaluation of cultural fit. 
  • Work with an expert partner: A specialized recruitment firm like Morgan Philips can access the hidden talent market and apply proven methodologies to identify high-value candidates. 

2. Use Advanced Recruitment Methods

  • Psychometric tests and behavioral assessments. 
  • Assessment Centers and structured interviews. 
  • Predictive performance analysis. 

3. Focus on Onboarding

A successful hire doesn’t end with signing the contract. Onboarding is crucial for ensuring performance and retention. Best practices include: 

  • Prepare ahead of time: equipment, tool access, welcome plan. 
  • Provide a structured pathway: progressive training, mentoring, introductions to teams and processes. 
  • Create belonging: immerse the new hire in company culture and highlight their role. 
  • Ensure regular follow-ups: checkpoints at 30, 60, and 90 days to adapt and support needs. 

 

 
 

Practical Guide: Securing Your Hires in Luxembourg 

  • Clearly define the need (role, skills, company culture). 
  • Work with a specialized recruitment firm with local expertise—especially for complex or senior roles. 
  • Structure the process with multiple evaluation stages. 
  • Assess cultural fit beyond technical skills. 
  • Use reliable tools (tests, structured interviews, references). 
  • Support integration with effective onboarding. 

 

At Morgan Philips Luxembourg, a recruitment firm in Luxembourg, we combine technology, human expertise, and an international network to minimize risks and maximize recruitment success.  

 

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Content typeArticles
Topic
  • HR & market trends
  • Recruitment tips
  • Leadership & management
EN FAQ Question #1What is poor recruitment?
EN FAQ Answer #1

Poor recruitment is hiring an employee who does not stay or perform at the expected level.

EN FAQ Question #2What is the average cost of a failed recruitment?
EN FAQ Answer #2

The average cost of a recruitment is between 30% and 200% of the annual salary, depending on the level of the position.

EN FAQ Question #3How to reduce recruitment risks?
EN FAQ Answer #3

To reduce the risks of poor recruitment, it is necessary to use accurate assessment tools, a structured process and, if necessary, the support of a specialized firm.

EN FAQ Question #4What is the best way to secure recruitment in Luxembourg?
EN FAQ Answer #4

The best way to secure recruitment in Luxembourg is to work with experts who have in-depth knowledge of the local market and access to the best talent.

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